Frozone Solutions
Effective Date: May 14, 2026
SMS Messaging Terms & Compliance
1. Program Description:
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Frozone Solutions through our website at https://frozonesolutions.com/, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.
Opt-in is collected via web forms with a dedicated checkbox for SMS consent.
Messages include:
• Scheduling confirmations
• Appointment reminders
• Rescheduling updates
• Customer support communications
2. Cancellation Instructions:
You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages.
Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information:
If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to:
Phone: (407) 580-3966
during business hours.
4. Carrier Liability:
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates:
Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies based on your service usage and appointment schedule.
For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers:
Our SMS program works with all major U.S. wireless carriers, including:
• AT&T
• T-Mobile
• Verizon
• Sprint
• Most regional carriers
7. Age Restriction:
You must be 18 years or older to participate in our SMS program.
8. Privacy Policy:
For privacy-related inquiries, please refer to our Privacy Policy at:
https://frozonesolutions.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines regarding the use of SMS communications.
—————————————-
GENERAL TERMS
This website (the “Site”) is owned and operated by Frozone Solutions (“COMPANY,” “we” or “us”).
By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Frozone Solutions.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or impose new conditions on the use of the Site from time to time. Revised versions will be posted on this website.
By continuing to use the Site after changes are posted, you accept the updated Terms.
—————————————-
INTELLECTUAL PROPERTY RIGHTS
Our Limited License to You
This Site and all materials available on the Site are the property of Frozone Solutions and/or our affiliates or licensors and are protected by copyright, trademark, and intellectual property laws.
The Site is provided solely for your personal non-commercial use.
You may not use the Site or materials in a manner that infringes our rights or has not been authorized by us.
Unless explicitly authorized, you may not:
• Modify
• Copy
• Reproduce
• Republish
• Upload
• Post
• Transmit
• Translate
• Sell
• Create derivative works
• Exploit or distribute materials
You may download or print one copy of individual pages for personal, non-commercial use while preserving all notices.
Your License to Us
By posting or submitting materials (comments, blog entries, photos, videos, social posts, etc.), you represent that you own such materials or have obtained permission.
You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, distribute, display, and create derivative works from those materials.
—————————————-
DISCLAIMERS
Throughout the Site, we may provide links to third-party websites.
These links do not imply endorsement or sponsorship.
Products and services offered through the Site are provided “as is” without warranties of any kind.
To the fullest extent permitted by law, we disclaim all warranties, including:
• Merchantability
• Fitness for a particular purpose
You agree to indemnify and hold harmless Frozone Solutions, its affiliates, officers, employees, and agents from claims, damages, liabilities, costs, and expenses resulting from breaches of these Terms.
—————————————-
ONLINE COMMERCE
Certain sections of the Site may allow purchases from third-party vendors.
We are not responsible for:
• Quality
• Accuracy
• Reliability
• Timeliness
Your dealings with third parties are solely between you and those parties.
Frozone Solutions shall not be responsible for losses arising from those interactions.
—————————————-
REGISTRATION & PASSWORDS
To access certain Site features, registration may be required.
You agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of your credentials.
If unauthorized activity is suspected, notify us immediately:
Email:
We are not liable for damages resulting from failure to safeguard your credentials.
—————————————-
TERMINATION
We reserve the right to terminate or suspend access to the Site without notice if we determine that these Terms have been violated.
Upon termination, you must cease all use of the Site.
—————————————-
GOVERNING LAW
These Terms of Service shall be governed and interpreted according to the laws of the state in which Frozone Solutions operates.
Any disputes shall be resolved exclusively through binding arbitration in that jurisdiction.
—————————————-
CHANGES TO TERMS OF SERVICE
We may update these Terms periodically.
The latest version will always be available on our website with the effective date.
For any questions regarding these Terms of Service, please contact us:
Frozone Solutions
Phone: (407) 580-3966
Website: https://frozonesolutions.com/
By using our website and services, you consent to these Terms of Service.
